Contact us

Find the right way to get help, report an issue or contact us about a council service.

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Did you know...

Set up or amend your Council Tax Direct Debit online. You can choose your payment date and update your payment details using our secure online service.

Set up or amend a direct debit

Still need help?

Contact us online

If you cannot find what you need, send us a message online. This is usually the quickest way to contact us.

Submit a contact form

Call us

If you cannot contact us online, call 0300 300 8000.

Phone lines are open: 

  • Monday, Tuesday and Thursday: 9am to 5pm
  • Wednesday: 10am to 5pm
  • Friday: 9am to 4:30pm

Closed on weekends and bank holidays.

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