Below shows what each account is for. If you choose the wrong account, you can go back and select a different option.
Self-Service Account
Report issues and track requests
Use this account if you want to contact the council about a service or report a problem.
- Request and track a wide range of council services in real time.
- Edit and complete any forms you’ve saved for later.
- Review your history of previously completed forms.
Access your Self Service Account
Council Tax, Benefits, and Business Rates Account
Manage bills, payments and claims
Use this account for anything related to Council Tax, Housing Benefit or Business Rates.
- Check your Council Tax balance, payments, and discounts.
- Sign up for online billing and download copies of your bills.
- Check your Housing Benefit entitlement and see when your next payment is due.
- Check your Business Rates liability and applied reliefs.
- Securely upload documents and evidence for your claim or account.
- Set up a new Direct Debit or amend an existing one.
Access your Council tax, benefits and business rate account
Housing Register Account
Apply for housing and manage applications
Use this account if you need housing or want to update your application.
- Apply to join the Housing Register.
- Search and bid on available homes.
- Let us know if you are homeless or at risk of becoming homeless.
- Submit a public body or agency duty to refer homeless referral.
Access your Housing Register Account
Schools Parent Portal
Apply for and manage school places
Use this account for school applications.
- Submit a new application for a school place.
- View your current applications.
- Un-submit applications that the Local Authority has not yet received.
- View children associated with your account.
Access our Schools Parent Portal
My Bus Pass Portal
Apply for or renew a bus pass
Use this account to manage concessionary travel.
- Apply for an Older Person’s pass by uploading proof of your age and residence.
- Apply for a Disabled Person’s pass by uploading proof of your disability and residence.
- Renew an existing pass when it's due to expire.
- Request a replacement for a lost or damaged bus pass.
Access your My Bus Pass Account
