Contact us

Find the right way to get help, report an issue or contact us about a council service.

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Did you know...

You can now report and track highways and environment problems online, such as:

  • potholes
  • faulty street lights
  • drainage or flooding problems
  • damaged pavements
  • faulty traffic lights
  • fly-tipping
  • obstructions in the road
  • damaged or missing road signs or other street furniture
  • damaged bus stops and bus shelters

Report a problem on the road or pavement

Still need help?

Contact us online

If you cannot find what you need, send us a message online. This is usually the quickest way to contact us.

Submit a contact form

Call us

If you cannot contact us online, call 0300 300 8000.

Phone lines are open: 

  • Monday, Tuesday and Thursday: 9am to 5pm
  • Wednesday: 10am to 5pm
  • Friday: 9am to 4:30pm

Closed on weekends and bank holidays.

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