Consultation closed: 23 June 2024
Consultation opened: 29 April 2024
Eighteen objectives have been created to help us to achieve our 4 key priorities over the next 5 years.
Objective 1: Core offer
Deliver a wide-ranging core service offer in response to customer needs.
Objective 2: Signposting
Provide advice and guidance from knowledgeable, trained staff, signposting residents to a wide range of services.
Objective 3: Digital services
Provide advice and guidance from knowledgeable, trained staff, signposting residents to a wide range of services.
Objective 4: Customer satisfaction
Maintain high levels of customer satisfaction.
Objective 5: Equality, diversity and inclusivity
Improve membership, particularly within geographical areas and key target groups with low levels of active members.
Objective 6: Partnerships
Increase partnerships with other council services and community partners to deliver new or improved services.
Libraries improving wellbeing
Objective 7: Reduce social isolation
Work with partners to increase engagement with people within libraries to reduce social isolation.
Objective 8: Events
Develop a thriving programme of events and activities which promote health and wellbeing and sustainable living.
Objective 9: Public health
Retain and expand Reading Well book collections as part of the Universal Public Library Health Offer.
Libraries as centres for learning and participation
Objective 10: Learning
Promote reading, literacy, creativity and learning for people of all ages and abilities.
Objective 11: Resources
Expand collections of books, e-books, and other material to meet community needs.
Objective 12: Volunteering
Increase the number of volunteering opportunities, volunteers and the number of volunteer hours.
Objective 13: Culture
Use libraries as venues to increase cultural and creative opportunities.
Objective 14: Schools
Continue to develop the offer for schools and strengthen partnerships between libraries and their local schools.
Develop our online and social media presence to promote the benefits of reading, learning and engagement.
High-quality library facilities
Objective 16: Co-location
Consider co-location and joint delivery of services in library buildings.
Objective 17: Sustainable growth
Plan for future library provision/expansion in line with housing growth and population increase, and improve the sustainability of library facilities.
Objective 18: Funding
Ensure new housing development contributes to the expansion and improvement of library facilities.