Can I employ a relative or partner as a personal assistant or sessional worker?
Yes, they must be aged 16 and over and not living in the same house.
Will I be supported in setting up and managing a direct payment?
We're here to support you with the set up of the direct payment and can provide ongoing advice on managing the account
What happens if something goes wrong with the services I am purchasing with a direct payment?
It will depend on what has gone wrong. If you are not satisfied with a service, you should address any issues yourself with the person/organisation providing it. If you would like some help to do this, please talk to your social worker. If we're not satisfied with the service, we have a right to withhold a direct payment, and may terminate the agreement in the event of any serious concerns.
Do I have to make any contribution towards direct payments?
No contribution is necessary, however if you purchase additional or more expensive services then you would be responsible for any difference in cost.
What happens if I do not wish to continue with direct payments at any time?
The direct payment agreement that you will sign requires that you give notice in writing if you do not wish to continue with direct payments.
What happens when my son/daughter reaches the age of 18?
If you request a carers assessment you may be eligible to receive support in your caring role.
Find out about direct payments for adults.
Can my son/daughter receive a direct payment in their own right before their 18th birthday?
A young disabled person aged 16 or 17 may, as part of the transition to adulthood, take control of parts or all of the direct payment. The wishes and views of both the young person and his/her parents would be taken into consideration before any decisions were made, and we would need to be satisfied that the young person was capable of managing the direct payment him/herself, or with the appropriate assistance.
If I receive direct payments, can my child use local council services as well?
Yes, if a combined 'care package' is required to meet your child's assessed needs.